Rules and Conditions

CUSTODIAN:
At the country house there is a maintenance service and customer service 24 hours to respond any issues.

EXTRA BEDS:
In all suites, the sofa can be used as an extra bed, applying the corresponding rate.

SPA:
For greater ease, during the agreed period there will be, at least, one support and supervision professional who will perform the Spa treatments.

KITCHEN OF THE COOL HOUSE:
It is a family kitchen for simple preparations.

KITCHEN OF THE CLASSIC HOUSE::
AS IT IS A PROFESSIONAL KITCHEN, DURING THE PREPARATION HOURS THERE WILL BE A SUPPORT AND SUPERVISION PERSON

SHOPPING BASKET:
We have a service for the purchase of drinks, refreshments, beers, wines and basic cooking products with the corresponding rate, which the client should request at least 72 hours in advance through the attached form.

SHEETS, TOWELS AND CLEANING:
All necessary sheets and towels are provided. If the stay is one week or more, by mid-week sheets and towels will be changed and a general cleaning done. The final cleaning is included in the price. If daily cleaning is desired, it is an extra option.

ARRIVAL AND DEPARTURE SCHEDULES:
Check in: 16:00 h. Check out: 11:00 h. Leaving later or entering sooner is posible according to availability.

PAYMENT AND CANCELLATION POLICY:
At the time of booking 50% of the price of the accommodation will be paid. The remaining 50% will be paid 30 days before arrival. NO AMOUNT WILL BE REFUNDED.

TAXES:
All taxes (10% VAT) are included in the agreed price.

DEPOSIT:
In order to guarantee possible damages due to misuse, a deposit for the same amount of money that one night of reservation is established.

SURVEILLANCE CAMERAS:
In compliance with the applicable legislation, the existence of surveillance cameras in the common areas, accesses and outside is reported as well as alarms 24 hours a day.